What I Do
How I Can Help
Sales & Revenue Analysis
Turn sales data into a clearer understanding of where revenue is
growing, where profitability is being lost, and where opportunities
may exist.
- Revenue trends
- Loss-making products
- Profitability problems
- Revenue leakage
Customer & Retention Analytics
Analyze customer behavior to identify churn risk, retention patterns,
valuable segments, and revenue that may be at risk.
- Churn analysis
- Customer retention
- Customer segmentation
- Revenue at risk
Product & Growth Analytics
Analyze product usage and experiment data to identify what drives engagement, adoption, and growth — validated through statistical testing rather than assumption.
- Feature adoption
- A/B testing
- Funnel & conversion analysis
- Product engagement
Data Analysis & Reporting
Move from raw data to structured analysis, reporting, and
visualisation that makes business performance easier to understand.
- SQL analysis
- Excel reports
- Tableau dashboards
- Python data pipelines
Portfolio
Featured Case Studies
A selection of projects demonstrating how I apply data analytics to solve Credit Risk, Product, and CRM challenges across Fintech, SaaS/Telecom, and E-commerce.
Fintech
Credit Risk
Analysis
Credit Risk
Analysis
149,999
Borrowers
6.68%
Default rate
55.0%
Peak combined risk
SQL
MySQL
Python
Tableau
Complete
Fintech Credit Risk Analysis
Bureau-independent credit risk segmentation across 149,999 borrowers — combining SQL, Python behavioral risk scoring, and a custom Exposure Index. Found that borrowers scoring Critical on both behavioral risk and exposure default at 55.0%, and that a placeholder data-quality flag outperformed every engineered feature at 54.65%.
Telco
Customer Churn
Analysis
Customer Churn
Analysis
26.54%
Churn rate
£1.67M
Revenue at risk
814
High-risk customers
SQL
MySQL
Excel
Complete
Telco Customer Churn Analysis
End-to-end churn analytics project across a three-pillar framework — Customer, Revenue, Risk — built on 22 SQL queries and a four-dashboard Excel reporting suite. Found that month-to-month, early-tenure fiber optic customers drive 30.50% of revenue at risk, and isolated an 814-customer high-risk segment churning at 69.53%.
Excel
Complete
Customer Retention & Revenue Stability Analysis
Analyses customer retention dynamics, revenue stability, and geographic concentration risk for a UK e-commerce retailer. Built across a 10-phase Excel workflow covering data cleaning, KPI design, retention calculation, segment risk analysis and executive dashboard.
Portfolio
Additional Projects
Supporting work that broadens the SQL, Python, and Excel foundation behind the featured projects above.
Superstore
Sales Database
Exploration II
Sales Database
Exploration II
50.4%
Loss-order rate
$14.9M
Total revenue
10
Business questions
SQL
MySQL
Python
Complete
Superstore Sales Database — Exploration II
End-to-end pipeline on a Canadian retail dataset (2009–2012, 8,399 orders). Designed a normalised MySQL schema, built a Python/SQLAlchemy ETL pipeline from Excel, then answered 10 self-generated business questions with Pandas and Matplotlib. Uncovered that 50.4% of orders were loss-making despite $14.9M in total revenue, while Furniture generated $5.18M in sales but only a 2.3% margin.
Quantium
Chip Category &
Trial Store Uplift
Chip Category &
Trial Store Uplift
$1.80M
Chip sales
71,185
Customers
+33.5%
Peak measured uplift
Python
Complete
Quantium Data Analytics — Forage Job Simulation
Cleaned and merged 264,836 transactions with 72,637 loyalty customer records to analyse chip category purchasing behaviour, then built a correlation-based control store matching model to test trial layout uplift. Store 77 delivered the strongest result at +33.5% sales uplift, backing a client-facing recommendation for Quantium's Category Manager.
Logistics
Operations
Performance Analysis
Operations
Performance Analysis
55.7%
On-time rate
$5.7M
Maintenance spend
85K+
Trip records
Python
Tableau
Complete
Logistics Operations Performance Analysis
Analyzed 85,000+ trip records across 14 tables to evaluate fleet, route, driver, and maintenance performance. Found a 55.7% on-time rate, $5.7M in maintenance spend, and a severely loss-making route requiring investigation. Delivered the analysis through a Tableau dashboard.
Employee
Performance &
Sales Analysis
Performance &
Sales Analysis
196
Total orders
82%
Supplier risk
6.7×
Workload gap
SQL
MySQL
JOINs
Complete
Employee Performance & Sales Analysis
Evaluates operational workload imbalance, employee-driven retention risk, and supplier geographic concentration. Detected a 6.7× workload gap and 82% of co-located supplier pairs concentrated in the US and Europe.
Northwind
Customer &
Product Analysis
Customer &
Product Analysis
17
Inactive customers
$29
Avg price
5
Priority markets
SQL
MySQL
Complete
Customer & Product Performance Analysis
Evaluates customer concentration risk, pricing imbalance, and revenue dependency within a wholesale distribution environment. Identified 17 inactive accounts representing untapped revenue and pricing outliers skewing the catalog average.
Job Simulations
Forage Virtual Experience Programs
Quantium
Data Analytics — Job Simulation
Jun 2026
BCG
Data for Decision Makers — Job Simulation
May 2026
Deloitte Australia
Data Analytics — Job Simulation
Jun 2026
Professional Training
TS Academy — Data Analytics
Completed 3-Month Programme · Certificate Issued Jul 2026
Data Analytics Certification Programme
Completed a structured 3-month Data Analytics training programme
covering the full analytics workflow. The Logistics Operations
Performance Analysis was developed and submitted as the programme's
capstone project, with the programme certificate issued in July 2026.
View Capstone Project →
Professional Certification
DataCamp — Associate Data Analyst
Associate-Level Certification · Certified Jul 30, 2026
Associate Data Analyst in SQL
Industry-recognised certification from DataCamp confirming
proficiency across the full analytics workflow — data preparation,
exploratory analysis, and statistical reasoning in SQL.
Credential ID DAA0015344805241.
View Credential →
Certifications
IBM SkillsBuild — 2026
IBM SkillsBuild
Data Visualization and Presentation
Mar 2026
IBM SkillsBuild
Data Preparation for Analysis
Mar 2026
IBM SkillsBuild
Data Collection and Analysis
Mar 2026
IBM SkillsBuild
Introduction to Inferential and Descriptive Statistics
Mar 2026
IBM SkillsBuild
Data Usability for Organizations
Feb 2026
IBM SkillsBuild
Data Classification
Feb 2026
IBM SkillsBuild
Data Fundamentals
Jan 2026